Privacy Policy

Welcome to GeniusHVAC.com (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

By accessing or using GeniusHVAC.com, you accept the practices described in this Privacy Policy. If you do not agree, please do not use the website.

We may collect the following categories of information:

2.1 Information You Provide to Us

• Personal Information: When you fill out forms, create an account, or communicate with us, we collect your name, email address, phone number, company details, and any information you provide.
• Homeowner Information: When you fill out a form for a proposal, we collect your name, contact details, address, project information, and preferences.

2.2 Information We Collect Automatically

• Technical Data: IP address, browser type, device information, operating system, pages viewed, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our site and hold certain information to enhance user experience.

We use the information collected for the following purposes:

• To operate, maintain, and improve our website and services
• To process and deliver proposals requested through our system
• To communicate with you, including responding to inquiries and providing customer support
• To send transactional and promotional communications
• To personalize your experience
• To detect and prevent fraud, security breaches, and technical issues
• To comply with legal obligations

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We respect your privacy. Here’s how we share your data:

• To Contractors: If you are a homeowner submitting a form for a proposal, your information is shared only with the contractor you selected by checking the opt-in box and completing the form.
• Service Providers: We may share data with trusted third-party service providers who assist in operating our website, conducting business operations, and delivering services. This includes Stripe, our secure payment processor.
• Payment Information: Payments made by contractors are processed by Stripe. We do not store full credit card numbers or sensitive financial data on our servers. Stripe processes your payment information according to their own Privacy Policy and security standards.
• Legal Requirements: We may disclose your information if required to comply with legal obligations, court orders, or government requests.

We use cookies to:

• Understand and save your preferences
• Track interactions to improve the site
• Monitor performance for analytics

You can manage cookie settings in your browser.

We use industry-standard physical, administrative, and technical security measures to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell (we do not sell your information).
• Right to request deletion of your personal information.
• Right to opt-out of the sharing of personal information (note: again, we only share information with your selected contractor upon consent).
• Right to non-discrimination for exercising your CCPA rights.

To exercise your rights, contact us at support@geniushvac.com.

We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of such third-party sites.

GeniusHVAC.com is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

We reserve the right to update this Privacy Policy at any time. Updates become effective immediately upon posting. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy, please contact us at:

GeniusHVACEmail: support@geniushvac.comLocation: California, United States